Rustam Garayev
Owner | Developer
What is a chatbot and how does it work?
A ChatBot is an AI-powered system that automates responses for businesses. In other words, it is a digital solution that facilitates communication between users and brands, learns from its experience, and continuously improves over time.
This automation solution is currently widely used by thousands of leading brands across many countries.
The working mechanism is quite simple: inquiries coming from various platforms (WhatsApp, Instagram, Facebook, TikTok, etc.) are automatically answered 24/7.
The bots we offer are AI-based and can understand natural language:
• Understands all languages,
• Can respond to dozens of users simultaneously,
• Understands voice messages,
• Unlike traditional bots, it manages dialogues intelligently due to AI support,
• Collects customer data and organizes it on various external platforms (e.g., Google Sheets).
Most importantly, each bot is developed with a fully customized strategy for every business.
