Rustam Garayev
Owner | Developer
Intelligent solution with NLP support
The greatest advantage of modern chatbots is their NLP capability — that is, their ability to understand natural language.
On average, depending on a brand’s field of activity, a brand receives around 10 inquiries per day. Each inquiry is unique, meaning every customer initiates communication in a different way.
It’s common to encounter customers who write in dialects, leave voice messages, or make numerous grammatical errors in their text. The weakness of traditional bots was their inability to understand such inquiries, which could be costly for the brand. A missed inquiry could mean a lost potential customer.
With NLP support, a modern chatbot is an intelligent solution: it doesn’t just read the inquiry as written, it understands it the way the customer intends. It can grasp the customer’s intent.
The possibilities of artificial intelligence are expanding in ways that are hard to imagine. Any brand that can keep pace with this technology ensures its future growth.
By the way, it’s worth noting that we provide a guarantee for all our automated solutions.
