Privacy Policy

1Information We Collect

We collect information that you provide directly to us and information we collect automatically when you use our services:

• Personal Information: Name, email address, phone number, and company details
• Usage Data: How you interact with our services, including IP address, browser type, and device information
• Facebook Data: Information you authorize us to access through Facebook integrations (with your explicit consent)
• Communication Data: Messages, feedback, and correspondence you send to us

2How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our AI chatbot services
• Process transactions and send related information
• Respond to your comments, questions, and provide customer service
• Send you technical notices, updates, and support messages
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and protect our rights

3Data Sharing and Disclosure

We may share your information only in the following circumstances:

• With service providers who assist in our operations (hosting, analytics, customer support)
• With Facebook, when you connect our services to your Facebook account
• To comply with legal obligations or respond to lawful requests
• With your consent or at your direction

4Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection best practices

5Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data we hold
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a structured, machine-readable format
• Withdraw Consent: Opt-out of marketing communications or data processing

6Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Essential cookies required for service functionality cannot be disabled.

7Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information.

8International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the 'Last updated' date. Your continued use of our services after changes indicates acceptance of the updated policy.